Why would you enable "Sent Items" folder mapping in Exchange?

Enabling "Sent Items" folder mapping in Exchange is particularly beneficial for users who manage shared mailboxes. This feature ensures that when a user sends an email from a shared mailbox, a copy of that sent email is stored in the "Sent Items" folder of the shared mailbox rather than just the individual's personal "Sent Items"In a collaborative environment where multiple users have access to the same shared mailbox, this functionality allows all members to easily track communications that have been sent from that mailbox.

Without this feature, users may not have visibility into what has been sent from the shared mailbox, leading to potential confusion and lack of coordination. Thus, enabling this mapping helps maintain transparency and organizational efficiency, making it an essential tool for effective teamwork.